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Privacy Policy

August 7, 2024 by deepaekghoassh@gmail.com

Effective Date: 01-Jun-2025

At Karjat Haven (“we,” “our,” “us”), accessible from www.karjathaven.in, we are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make bookings, or subscribe as a host.

By using our website, you consent to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

  • Name, phone number, email address
  • Payment information (processed securely through payment gateways)
  • Government-issued ID details (for verification during check-in)

b. Booking Information

  • Check-in/check-out dates
  • Number of guests
  • Special preferences or requests

c. Host/Subscription Information

  • Property details, images, pricing
  • Contact details of hosts
  • Subscription plan and payment history

d. Technical Information

  • IP address
  • Browser type and version
  • Device type, operating system
  • Cookies and browsing behavior on our website

2. How We Use Your Information

We use your information to:

  • Process and confirm your bookings
  • Send booking confirmations and important updates
  • Facilitate payments and refunds
  • Provide customer support
  • List and promote properties on the platform
  • Improve website functionality and user experience
  • Comply with legal requirements

3. How We Share Your Information

We may share your data with:

  • Property owners (Hosts): To facilitate bookings and communication.
  • Payment gateways: For secure transaction processing.
  • Third-party service providers: Such as SMS/email providers, technical support, or analytics tools.
  • Government authorities: When required by law or legal processes.

We do not sell or rent your personal data to third parties for marketing purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve your browsing experience
  • Track website usage and performance
  • Store your preferences for future visits

You can choose to disable cookies through your browser settings, though this may affect your experience on our site.

5. Data Security

We implement standard security measures to protect your data from unauthorized access, loss, or misuse, including:

  • SSL encryption for data transmission
  • Secure servers and restricted access
  • Regular monitoring of our systems

However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for data processing (may affect services)
  • Opt-out of promotional emails and messages

To exercise these rights, contact us at:
📧 info@karjathaven.in

7. Data Retention

We retain your personal data only as long as necessary to:

  • Complete your bookings
  • Provide support and services
  • Fulfill legal obligations
  • Maintain host listings and subscription history

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Continued use of our site means you accept the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy, or wish to update or delete your information, please contact us:

📧 Email: info@karjathaven.in
📞 Phone: +91-8591945665